Privacy Policy

1. Information We Collect

We may collect information that is voluntarily provided when contacting us, requesting information, booking a consultation or purchasing a service.

• Name and business contact details
• Email address and telephone number
• Information submitted through enquiry forms
• Consultation and project-related information
• Communication records between clients and our team

2. How Information Is Used

Information is used solely for legitimate business purposes connected with providing services and supporting client communication.

• Responding to enquiries
• Managing service bookings
• Preparing consultancy deliverables
• Providing client support
• Maintaining business records
• Improving website functionality

Personal information is not sold or rented to third parties.

3. Service Communications

When a service is requested, we may use the contact details provided to send booking confirmations, delivery notifications, consultation information and service-related communications.

These communications form part of the normal service delivery process.

4. Data Retention

Information is retained only for as long as reasonably necessary for operational, administrative and support purposes.

• General enquiries may be retained for up to 12 months.
• Client communication records may be retained for up to 24 months after service completion.
• Service-related documentation may be retained for up to 24 months.
• Certain business records may be retained for up to 6 years where required for administrative or legal purposes.

5. Information Sharing

Information may be shared with trusted service providers where necessary to support website operations, business administration, communication systems or service delivery processes.

Such access is limited to the information reasonably required to perform the relevant task.

6. Website Analytics and Technical Data

Limited technical information may be collected automatically when visitors access the website.

• Browser type
• Device information
• Website usage data
• Page interaction information

This information helps us monitor website performance and improve the visitor experience.

7. Data Security

Appropriate administrative and technical measures are maintained to help protect information against unauthorised access, misuse or disclosure.

Although reasonable safeguards are used, no internet-based transmission or storage system can guarantee complete security.

8. Your Rights

Individuals may request access to information held about them and may request correction of inaccurate information where appropriate.

• Request access to stored information
• Request correction of inaccurate information
• Request deletion where applicable
• Request restrictions on processing in certain circumstances

Requests are typically reviewed and acknowledged within 30 days.

9. Third-Party Websites

This website may contain links to external websites operated by independent organisations.

We are not responsible for the privacy practices, content or policies of external websites and encourage visitors to review the policies of any website they choose to visit.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in business operations, legal requirements or website functionality.

Continued use of the website following updates indicates acceptance of the current version of this policy.

11. Contact Information

MASRI HOLDINGS LIMITED

26a Hope Street
Leigh
England
WN7 1LU

Email: consult@masrimarketing.net

Telephone: +44 3119 071821

Questions regarding this Privacy Policy or information-related requests may be submitted using the contact details above.