Terms & Conditions
1. Service Scope
MASRI HOLDINGS LIMITED provides advertising consultancy, marketing strategy review, campaign assessment and advisory services.
Services are delivered according to the specific description shown on the relevant service page at the time an order is placed.
Consultancy services may include written reports, assessment documents, consultation sessions, recommendation summaries, planning notes and related professional documentation.
2. Payment Terms
Payment is required before work begins unless an alternative arrangement has been agreed in writing.
- Prices are displayed in Pounds Sterling (GBP).
- Payment confirmation is required before service delivery commences.
- Orders are subject to review before acceptance.
- Services may not begin until all required information has been received.
If incorrect information is provided during checkout, clients should contact us as soon as possible so that records can be updated where appropriate.
3. Delivery Information
Consultancy services are delivered electronically through email, digital documentation and scheduled consultation sessions where applicable.
- Delivery timelines are shown on the relevant service page.
- Delivery periods begin once all required information has been received.
- Clients will receive confirmation when deliverables have been issued.
- Most deliverables are supplied in PDF or similar digital formats.
Delivery times are estimates and may occasionally vary due to project complexity, information availability or operational requirements.
4. Client Responsibilities
Clients are responsible for providing accurate and complete information necessary for the requested service.
- Provide relevant project information when requested.
- Review communications and respond where required.
- Ensure contact details remain accurate.
- Attend scheduled consultations where applicable.
Delays in receiving required information may affect delivery timelines.
5. Cancellation Rules
Cancellation requests should be submitted before service delivery begins whenever possible.
- Orders may be cancelled before work has commenced.
- Consultation appointments may be cancelled up to 24 hours before the scheduled session.
- Where work has partially commenced, partial refunds may be considered based on the stage of completion.
- Completed and delivered consultancy materials are generally not eligible for cancellation.
Each request is reviewed individually and fairly based on the circumstances involved.
6. Limitation of Liability
MASRI HOLDINGS LIMITED aims to provide professional consultancy services using reasonable care and skill.
Consultancy services are based on information available at the time of review and are intended to support decision-making processes.
To the maximum extent permitted by applicable law, our liability shall be limited to the amount paid by the client for the specific service giving rise to the claim.
Nothing in these Terms & Conditions limits rights that cannot lawfully be excluded under applicable legislation.
7. Dispute Resolution & Governing Law
We encourage clients to contact us directly if a concern arises so that a reasonable solution can be explored promptly.
Both parties agree to make reasonable efforts to resolve disputes through communication before considering formal proceedings.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the courts of England and Wales.
8. Contact Information
MASRI HOLDINGS LIMITED
Address:
26a Hope Street,
Leigh,
England,
WN7 1LU
Email:
consult@masrimarketing.net
Telephone:
+44 3119 071821
Questions relating to these Terms & Conditions may be submitted using the contact information above.